Practical insight on making AI work inside real organizations
Tom Gersic is the founder and CEO of YouEx.ai and an enterprise AI and technology executive with 26 years of experience turning emerging technology into meaningful business results.
During 12 years at Salesforce, Tom worked across product, customer success, and adoption, ultimately serving as a vice president responsible for helping customers realize value from enterprise technology. He later served as SVP of AI & Data GTM at Altimetrik, a global digital engineering company and OpenAI implementation partner, where he led strategic AI initiatives for major enterprises.
Today, Tom speaks about what happens after the AI demonstration: integrating AI into real workflows, earning people’s trust, driving adoption, and producing measurable outcomes.
Click Here to Invite Tom to SpeakSpeaking engagements
Tom brings the perspective of an enterprise operator, technology executive, and AI founder to:
Executive and board audiences
Understand where AI is creating real strategic advantage, how to separate meaningful opportunities from hype, and what leaders should be asking before making significant investments.
Technology and product leaders
Explore what it takes to move AI from an impressive prototype into a reliable, trusted part of the organization’s products and workflows.
Customer success and transformation leaders
Learn why technically successful initiatives still struggle with adoption and how experience, trust, organizational change, and workflow design influence business outcomes.
Revenue and go-to-market leaders
See how AI is reshaping customer acquisition, sales workflows, and the relationship between people and intelligent systems.
Founders and entrepreneurs
Gain a practical perspective on building AI-native companies, identifying valuable use cases, and competing in a market where intelligence is rapidly becoming a commodity.
Speaking topics
The AI Adoption Gap
Why successful technology doesn’t always produce successful outcomes
The most advanced model in the world creates no value if people don’t trust it, adopt it, or incorporate it into the way they work. Tom explores why AI initiatives stall between demonstration and deployment and what organizations can do to close the gap.
Audiences will learn:
- Why AI adoption is an experience and organizational challenge, not only a technical one
- How workflow design influences trust and adoption
- Why many organizations measure implementation instead of outcomes
- What leaders can do to improve the odds of realizing meaningful value
Beyond the Demo
What it really takes to deploy AI inside a large enterprise
AI demonstrations make transformation look deceptively easy. Enterprise deployment introduces questions involving data, governance, integration, security, workflow, trust, and change management.
Drawing on his experience working with large organizations, Tom explains what separates compelling prototypes from AI capabilities that perform reliably in the real world.
The Human Side of AI
Designing AI experiences people will trust, adopt, and use
The conversation about AI often focuses on model intelligence. But intelligence alone doesn’t determine whether an AI experience succeeds.
Tom explores how transparency, control, usability, and human judgment shape the relationship between people and AI. He offers a practical framework for designing systems that enhance human capability without losing sight of the people expected to use them.
Building the AI-Native Enterprise
How organizations change when intelligence becomes abundant
Adding AI to existing software is different from redesigning a business around intelligent capabilities. Tom examines how AI-native organizations rethink workflows, customer experiences, operating models, and the division of work between people and technology.
Intelligence Is a Commodity. Experience Is the Advantage.
Why the model is no longer the whole product
As access to powerful AI becomes widespread, proprietary advantage increasingly comes from what surrounds the model: customer understanding, workflow integration, experience design, trust, and execution.
Tom explains why organizations should stop treating AI intelligence as the finished product and start focusing on the experience and outcomes it enables.
Formats
Tom is available for:
- Conference keynotes
- Executive and board presentations
- Moderated conversations
- Conference panels
- Leadership off-sites
- Customer and partner events
- Podcasts and media interviews
- Webinars and virtual events
Presentations can be tailored to the audience, industry, and desired outcomes of each event.
About Tom
Tom Gersic is the founder and CEO of YouEx.ai, an AI-native lead-to-revenue platform.
Before founding YouEx.ai, Tom served as SVP of AI & Data GTM at Altimetrik, a global digital engineering company and OpenAI implementation partner. He previously spent 12 years at Salesforce, including serving as a vice president leading product adoption within Customer Success.
Across more than 26 years in enterprise technology, Tom has built global teams, guided organizations through major technology transitions, and helped large enterprises translate technical innovation into customer and business outcomes.
He has spoken about AI and technology at industry events, executive forums, and the University of Oxford’s Saïd Business School.