Practical insight on making AI work inside real organizations

Tom Gersic is the founder and CEO of YouEx.ai and an enterprise AI and technology executive with 26 years of experience turning emerging technology into meaningful business results.

During 12 years at Salesforce, Tom worked across product, customer success, and adoption, ultimately serving as a vice president responsible for helping customers realize value from enterprise technology. He later served as SVP of AI & Data GTM at Altimetrik, a global digital engineering company and OpenAI implementation partner, where he led strategic AI initiatives for major enterprises.

Today, Tom speaks about what happens after the AI demonstration: integrating AI into real workflows, earning people’s trust, driving adoption, and producing measurable outcomes.

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Speaking engagements

Tom brings the perspective of an enterprise operator, technology executive, and AI founder to:

Executive and board audiences

Understand where AI is creating real strategic advantage, how to separate meaningful opportunities from hype, and what leaders should be asking before making significant investments.

Technology and product leaders

Explore what it takes to move AI from an impressive prototype into a reliable, trusted part of the organization’s products and workflows.

Customer success and transformation leaders

Learn why technically successful initiatives still struggle with adoption and how experience, trust, organizational change, and workflow design influence business outcomes.

Revenue and go-to-market leaders

See how AI is reshaping customer acquisition, sales workflows, and the relationship between people and intelligent systems.

Founders and entrepreneurs

Gain a practical perspective on building AI-native companies, identifying valuable use cases, and competing in a market where intelligence is rapidly becoming a commodity.


Speaking topics

The AI Adoption Gap

Why successful technology doesn’t always produce successful outcomes

The most advanced model in the world creates no value if people don’t trust it, adopt it, or incorporate it into the way they work. Tom explores why AI initiatives stall between demonstration and deployment and what organizations can do to close the gap.

Audiences will learn:

Beyond the Demo

What it really takes to deploy AI inside a large enterprise

AI demonstrations make transformation look deceptively easy. Enterprise deployment introduces questions involving data, governance, integration, security, workflow, trust, and change management.

Drawing on his experience working with large organizations, Tom explains what separates compelling prototypes from AI capabilities that perform reliably in the real world.

The Human Side of AI

Designing AI experiences people will trust, adopt, and use

The conversation about AI often focuses on model intelligence. But intelligence alone doesn’t determine whether an AI experience succeeds.

Tom explores how transparency, control, usability, and human judgment shape the relationship between people and AI. He offers a practical framework for designing systems that enhance human capability without losing sight of the people expected to use them.

Building the AI-Native Enterprise

How organizations change when intelligence becomes abundant

Adding AI to existing software is different from redesigning a business around intelligent capabilities. Tom examines how AI-native organizations rethink workflows, customer experiences, operating models, and the division of work between people and technology.

Intelligence Is a Commodity. Experience Is the Advantage.

Why the model is no longer the whole product

As access to powerful AI becomes widespread, proprietary advantage increasingly comes from what surrounds the model: customer understanding, workflow integration, experience design, trust, and execution.

Tom explains why organizations should stop treating AI intelligence as the finished product and start focusing on the experience and outcomes it enables.


Formats

Tom is available for:

Presentations can be tailored to the audience, industry, and desired outcomes of each event.


About Tom

Tom Gersic is the founder and CEO of YouEx.ai, an AI-native lead-to-revenue platform.

Before founding YouEx.ai, Tom served as SVP of AI & Data GTM at Altimetrik, a global digital engineering company and OpenAI implementation partner. He previously spent 12 years at Salesforce, including serving as a vice president leading product adoption within Customer Success.

Across more than 26 years in enterprise technology, Tom has built global teams, guided organizations through major technology transitions, and helped large enterprises translate technical innovation into customer and business outcomes.

He has spoken about AI and technology at industry events, executive forums, and the University of Oxford’s Saïd Business School.