About Tom

Making AI work in the real world

I’m Tom Gersic, founder and CEO of YouEx.ai. Over 26 years in enterprise technology, including 12 years at Salesforce and AI leadership at an OpenAI implementation partner, I’ve helped organizations turn emerging technology into experiences people trust, adopt, and use.

I speak and write about enterprise AI, technology adoption, and what it takes to turn innovation into measurable business results.

I also advise CEOs, COOs, CROs, CPOs, Customer Success leaders, and private equity operating teams on:

• Enterprise AI strategy and commercialization
• AI product positioning, GTM, and monetization
• Customer and product adoption
• Value realization, retention, and expansion
• Enterprise SaaS GTM and Customer Success
• AI partner and ecosystem strategy
• PE portfolio company AI strategy and value creation